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Customer Care

We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided below.

 

Contact Us:
For customer service, please call 1-855-818-8300 or email copperfit@customerstatus.com
Monday through Friday, 8:00 am to 8:00pm Eastern Time.

 

Returns/Exchanges:
Return Policy for orders placed online or by phone only:


30-Day Money Back Guarantee (Less S&H).
Return via US Postal Service. We encourage you to return your package using a traceable means and whenever possible include the original packaging with shipping label which includes important order information to process your refund to the credit card used for the purchase.


Please send all returns to:

Copper Fit
400 Returns Rd
Wallingford, CT 06494


Please include your Order #, complete name, address, daytime telephone number and email address inside the return package when returning your item.


*Please allow 10 days from receipt of your return for credit to be processed.